The Star State Roofing Promise

At Star State Roofing, we promise to treat you like family. We will guide you through every step of the process to ensure your experience is as comfortable as possible. We respect your home completely, taking all necessary safety precautions to safeguard you, your family, pets, garden, lawn, and property. Our commitment is to construct your roof to the high standards set by Star State Roofing. Our goal is to deliver a durable roof that will last for decades.

Here's how Star State Roofing addresses each important area customers have voiced as a concern:

1. Be honest with me about whether I need a roof replacement or repairs. Integrity is a core value, and we take it very seriously. We will never recommend replacing or repairing your roof if it is not necessary.
2. Make the process as easy and stress-free as possible. We understand replacing your roof is not the most enjoyable project for you. We know the pain points homeowners tend to have, and we commit to proactively addressing each area of concern. We will ensure that this is not only a painless process but one that is refreshingly pleasant.
3. Educate me to ensure I feel comfortable with the insurance and build process. We will walk you through the build process and the process of working with your insurance company and make the whole process as easy as possible for you.
4. Constantly communicate so I'm never feeling lost. We commit to updating you on everything happening, especially on timelines, and being responsive to your questions and requests during the process.
5. Construct a sturdy roof that adheres to the highest industry standards. At Star State Roofing, we install each roof with precise attention to detail, ensuring every piece fits securely to create a durable, long-lasting structure.
6. Provide me the assurance that my roof will be a tough, long-lasting roof. We have such confidence in the materials we use, our meticulous craftsmanship, and the expertise of our teams that we offer a 20-year warranty on all of our work.
7. Ensure the highest safety standards. We focus on three key principles of our safety standards: planning, provision, and training. Planning ensures that appropriate safety procedures are established before any project starts. We provide the necessary equipment, such as fall protection, and specialized sticky shoes (known as Cougar Paws), to keep our team safe while climbing ladders and walking on your roof. Additionally, all employees receive continuous training on the proper setup and use of safety equipment.
8. Have the appropriate insurance for your job. Star State Roofing commits to your safety, as well as the safety and protection of your home and items, and our crews. Even so, we believe it's important to carry the proper liability insurance to ensure you're made whole if something were to go wrong and cause damage.
9. Leave my yard in as good or better shape than when the roofing crew arrived. Prepare and protect is how we keep your yard safe from construction debris. We start by doing a walk-around with you to identify areas of concern; after completing the job, our project manager will sweep the property with a high-powered magnet to ensure nothing was left behind.

We commit to providing you with a 5-star experience while building a roof that will last decades. That's the Star State Roofing Promise!